Hotel accessibility information
Door operation: Card key + push door
Bed height: 55 cm
Free space on side of bed: 200 cm
Turning space: More than 152 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with no threshold
Type of entrance: Ramp
Restaurant Din Diego
Access : Step-free
Clear of obstacles: Yes
Type of tables: Dining table height (71 - 76 cm)
Beachfront area access: Fixed ramp
Water entrance: Beach wheelchair
Boasting a large selection of on-site restaurants, entertainment and swimming pools, Viva Wyndham Maya is a beachfront resort located 2 mi (3.2 km) from the town of Playa del Carmen. A whole host of activities ranging from watersports to cookery classes are available for adults and children alike.
Rooms at the Viva Wyndham Maya offer a balcony or a terrace and air conditioning. Cable TV is featured and WiFi is available. Bathrooms are complete...Boasting a large selection of on-site restaurants, entertainment and swimming pools, Viva Wyndham Maya is a beachfront resort located 2 mi (3.2 km) from the town of Playa del Carmen. A whole host of activities ranging from watersports to cookery classes are available for adults and children alike.
Rooms at the Viva Wyndham Maya offer a balcony or a terrace and air conditioning. Cable TV is featured and WiFi is available. Bathrooms are complete with a hairdryer and toiletries.
Guests have a vast choice of dining options at this resort, including La Terraza, an international buffet-style restaurant, Hacienda Don Diego, a Mexican a-la-carte restaurant and Portofino, which serves Mediterranean cuisine. Guests can also enjoy pizza and other Italian dishes at Miramare or sample the flavorful fusion dishes at Viva Café. El Arrecife serves poolside snacks and drinks.
The resort is 60 mi (96.6 km) from Cancún and its international airport, while the famous Mayan town of Chichén Itzá are a two-and-a-half-hour drive away.
Request to book
Accessible superior room with garden view
1 queen bed - 2 guests - Private bathroom
Superior room with garden view
2 queen beds - 3 guests - Private bathroom
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Free wifi access
Free swimming pool
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
5 Paseo Xaman Ha Hotelero, Lote 1, 77710 Playa del Carmen, Q.R., Mexico
Playa del Carmen Beach
Playa del Carmen Maritime Terminal
Church of Guadalupe
Xcaret Eco Archeological Park
ADO International Bus Station
Cozumel International Airport CZM
Cancún International Airport CUN
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): German, English, Spanish, French, Italian.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.