Hotel accessibility information
Door operation: Card key + push door
Bed height: 65 cm
Free space on side of bed: 290 cm
Turning space: More than 152 cm
Toilet grab bars: Yes
Shower type: Shower with a threshold less than 1.3 cm
Type of entrance: Ramp
Lobby at building entrance level: Yes
Front desk: Standing front desk
Lobby floor: Smooth (tile, ceramic, hardwood or similar)
Clear of obstacles: Yes
Type of tables: Dining table height (71 - 76 cm)
One Playa del Carmen is a 3-star hotel offering affordable and accessible accommodation in Playa del Carmen. The hotel is only 1.1 km (0.6 miles) from the nearest beach and 400 metres (0.24 miles) from Fifth Avenue, a popular street lined with high-end shops and restaurants. Free WiFi is available onsite.
All rooms are air-conditioned and have a desk and a flat-screen TV with cable channels. There are accessible rooms designed for people with...One Playa del Carmen is a 3-star hotel offering affordable and accessible accommodation in Playa del Carmen. The hotel is only 1.1 km (0.6 miles) from the nearest beach and 400 metres (0.24 miles) from Fifth Avenue, a popular street lined with high-end shops and restaurants. Free WiFi is available onsite.
All rooms are air-conditioned and have a desk and a flat-screen TV with cable channels. There are accessible rooms designed for people with reduced mobility and other impairments, and these rooms have an ensuite bathroom with a shower with grab bars and a toilet with grab bars. The smoke detector has visual notifications.
A breakfast with hot and cold dishes is included in the price and is available from 07:00 to 11:00 daily. Many bars, cafes and restaurants can be found in the neighborhood.
There is a ferry port 1.4 km (0.8 miles) away where guests can catch a ferry to the island of Cozumel, which is a popular destination for water sports. Tulum is 64 km (40 miles) away and Cancun International Airport is 55 km (34 miles) away.
Request to book
2 double beds - 2 guests - Ensuite bathroom
1 queen bed - 2 guests - Ensuite bathroom
Type of assistance available
Push / carry wheelchair
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Free wifi access
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
25 Avenida Norte Manzana 97 entre Av. 12, C.12 Nte Bis, Centro, 77710 Playa del Carmen, Q.R., Mexico
Playa del Carmen Beach
Kool Beach Club
Church of Guadalupe
ADO International Bus Station
Playa del Carmen Maritime Terminal
Cozumel International Airport CZM
Cancún International Airport CUN
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
Upon check-in photo identification and credit card is required.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.