Hotel accessibility information
Door operation: Card key + push door
Bed height: 63 cm
Free space on side of bed: 115 cm
Turning space: 120 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with no threshold
Door width: 190 cm
Door operation: Automatic door
Clear of obstacles: Yes
Type of tables: Dining height table (71 - 76 cm)
Pool area access: Standard steps (more than 10 cm)
Pool entrance: High steps, Handrails
Pool area: Step-free
With direct access to white-sand beaches and stunning views of the Caribbean Sea, the Iberostar Grand Paraiso Hotel is the perfect escape from your daily routine. This all-inclusive, 5-star hotel is idyllically placed steps away from Playa del Carmen. Its adults-only environment offers you the chance to rest easy as you enjoy its outdoor and water sports facilities, hot tub, and spa areas.
From its stunning views to its opulent decor, the hote...With direct access to white-sand beaches and stunning views of the Caribbean Sea, the Iberostar Grand Paraiso Hotel is the perfect escape from your daily routine. This all-inclusive, 5-star hotel is idyllically placed steps away from Playa del Carmen. Its adults-only environment offers you the chance to rest easy as you enjoy its outdoor and water sports facilities, hot tub, and spa areas.
From its stunning views to its opulent decor, the hotel’s accessible room is second to none. The room features wide space between furniture, tile floors, and a charming terrace. The ensuite is outfitted with a toilet and shower or bathtub with grab bars. Luxury amenities such as a coffee machine, desk, and flat-screen TV outfit the room, offering you a comfortable stay as you marvel at the room’s ocean views.
Romantic or casual, any of the resort’s various bars and restaurants can tend to your preferred dining style. You can enjoy a complimentary buffet-style breakfast or stop in for an intimate à la carte lunch or dinner experience. If you’re looking to taste unique cocktails or healthy drinks, the hotel’s bars and spa allow you to do so without ever straying far from the beach.
Although the resort’s beachside location and all-inclusive experience make it so there is no need to venture far, exciting and notable attractions are within reach. The Church of Guadalupe, Quinta Alegria Shopping Mall, and a disability-friendly beach are all within 20 km (12 miles) of the hotel.
Request to book
1 king bed - 2 guests - Ensuite bathroom
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Free wifi access
Free swimming pool
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Iberostar Grand Paraiso, Avenida del Sol, Playa Paraiso, Riviera Maya, Quintana Roo, Mexico
Chablé Maroma Beach
Casa Vela Beach
Ocean Maya Royale - Adults Only Beach
Church of Guadalupe
Kool Beach Club
Quinta Alegria Shopping Mall
Playa del Carmen Maritime Terminal
ADO International Bus Station
Cozumel International Airport (CZM)
Cancún International Airport (CUN)
Check-in: from 03:00 PM
Check-out: until 12:00 PM
Spoken language(s): German, English, Spanish, French
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.