Grand Velas Riviera Maya(5-star resort)

Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710
Grand Velas Riviera Maya
A guest room at Grand Velas Riviera Maya
The entrance to the resort
The reception desks
Azul restaurant

Hotel accessibility information

Room accessibility

Bedroom

Access: Step-free

Door operation: Card key + push door

Bed height: 68 cm

Free space on side of bed: 300 cm

Bathroom

Access: Step-free

Turning space: 80 cm

Toilet grab bars: No

Shower type: Roll-in shower with no threshold, bathtub

See all accessible bedrooms information >

Building access

Steps to enter : 6

Height of steps: 18 cm

Handrails: No

Frida restaurant

Access: Step-free

Clear of obstacles: Yes

Type of tables: Dining height table (71 - 76 cm)

Swimming pool

Pool area access: Fixed ramp

Pool entrance: Low steps, handrails

Pool area: Step-free

Situated on the beachfront overlooking the Caribbean, the Grand Velas Riviera Maya is a luxury resort with accessible accommodation and amenities that include a 5* star spa, an infinity pool, a private beach with white sand, numerous restaurants, numerous bars and sublime sunset views. Free WiFi is available at the resort.

The rooms and suites at Grand Velas Riviera Maya include high-end amenities and some have private plunge pools and ocean ...
Situated on the beachfront overlooking the Caribbean, the Grand Velas Riviera Maya is a luxury resort with accessible accommodation and amenities that include a 5* star spa, an infinity pool, a private beach with white sand, numerous restaurants, numerous bars and sublime sunset views. Free WiFi is available at the resort.

The rooms and suites at Grand Velas Riviera Maya include high-end amenities and some have private plunge pools and ocean views. Accessible rooms have a roll-in shower with a shower seat and step-free access. All rooms include a flat-screen TV.

The resort boasts a range of dining options to suit all tastes. The Piaf restaurant offers French cuisine with fine wines, and Frida reinvents classic Mexican dishes with a unique twist. The Azul restaurant is family-friendly and open for breakfast, lunch and dinner, serving food in a casual atmosphere. The Bistro restaurant is open to adults only and serves French food, and the Chaka restaurant serves healthy fusion dishes in a jungle-themed decor. Other onsite restaurants include a pan-Asian restaurant, an Italian restaurant and a Mexican restaurant with creative handcrafted dishes.

The resort is only minutes from Playa del Carmen’s Fifth Avenue, which offers many options for shopping, dining and entertainment. Other activities in the surrounding area include exploring Mayan ruins, many kinds of water sports and activities to get in touch with nature such as swimming with dolphins. The nearest airport is Cancun International Airport, 50 km (31 miles) away.

Request to book

    Accessible rooms

    Grand class

    Grand class

    1 king bed - 2 guests - Private bathroom

    Ambassador suite

    Ambassador suite

    1 king bed - 2 guests - Ensuite bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

      Transfers (ex: transfer the guest from the wheelchair to a taxi)

      Assistive guidance for visual or hearing disabilities when requested

    • Service dogs allowed

      Yes

    • Hearing disability guidance

      None

    • Visual disability guidance

      Auditory guidance

    • Wheelchair available

      Yes

    Amenities

    Free wifi access

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Bar onsite

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    Location

    Carretera Cancun Tulum Km 62, Playa Del Carmen, Quintana Roo 77710

    What's around

    What's nearby

    Mayakoba Beach

    0.1 km

    Playa del Carmen Beach

    0.2 km

    Ocean Maya Royale - Adults Only Beach

    2.5 km

    Casa Vela Beach

    3.1 km

    Church of Guadalupe

    5.3 km

    Playa Virgen

    7 km

    Playa del Carmen Maritime Terminal

    8.1 km

    Rio Secreto

    15.8 km

    Public Transit

    ADO International Bus Station

    8 km

    Closest Airports

    Cozumel International Airport CZM

    20.7 km

    Cancún International Airport CUN

    43.3 km

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs