Grand Palladium White Sand Resort & Spa(5-star resort)

Km, 256 Carretera Chetumal 100, 77710, Av Benito Juárez
A guest room
The entrance to the hotel
The lobby
The Dalia restaurant
The entrance to the Dalia restaurant

Hotel accessibility information

Room accessibility

Bedroom

Access: Step-free

Door operation: Card key + automatic door

Bed height: 67 cm

Free space on side of bed: 100 cm

Bathroom

Access: Step-free

Turning space: More than 152 cm

Toilet grab bars: No

Shower type: Shower with a threshold more than 1.3 cm, bathtub

See all accessible bedrooms information >

Building access

Steps to enter : 1

Height of steps: 5 cm

Handrails: No

La Dalia restaurant

Restaurant at ground level: Yes

Type of tables: Dining height table (71 - 76 cm)

Type of floor: Smooth (tile, ceramic, hardwood or similar)

Swimming pool

Pool area access: Standard steps (more than 10 cm)

Pool entrance: High steps

Steps in pool area: 7

Set on the seafront with a half-mile stretch of white sand in a luxurious 121 hectare (300 acre) estate, the Grand Palladium White Sand Resort & Spa is a family-friendly hotel with 6 swimming pools, restaurants serving cuisines from around the world, a relaxing spa area with hot tubs, massages and saunas and a varied entertainment program with events to suit the whole family.

All accommodation at the Grand Palladium White Sand Resort & Spa is...
Set on the seafront with a half-mile stretch of white sand in a luxurious 121 hectare (300 acre) estate, the Grand Palladium White Sand Resort & Spa is a family-friendly hotel with 6 swimming pools, restaurants serving cuisines from around the world, a relaxing spa area with hot tubs, massages and saunas and a varied entertainment program with events to suit the whole family.

All accommodation at the Grand Palladium White Sand Resort & Spa is air-conditioned and has a private balcony or terrace, a minibar, a safe, a flat-screen TV and free WiFi access. The accessible accommodation units have an ensuite bathroom with step-free access, a roll-in shower with grab bars and a shower seat and a toilet with fixed bar bars. Certain accommodation units also feature a stunning sea view.

Grand Palladium White Sand Resort & Spa has a wide array of restaurants from casual snack cafes to healthy eating to fine dining, and guests with dietary requirements are easily catered for onsite. There are à la carte restaurants serving different kinds of cuisine, including authentic Mexican, American, Japanese, Italian, Spanish and Brazilian dishes, in addition to buffet restaurants and an open-air fish restaurant on the beach.

Guests can participate in the onsite sport activities or relax on the beach and unwind in the spa. Kids’ clubs for children of different ages are organized onsite to keep little ones entertained. Playa del Carmen is only a 30-minute drive away and the charming coastal village of Akumal is a 12-minute drive away. The nearest airport is Cancun International Airport, 87 km (54 miles) away.

Request to book

    Accessible rooms

    Junior suite

    Junior suite

    1 king bed - 2 guests - Ensuite bathroom

    Regular junior suite

    Regular junior suite

    1 king + 1 double beds - 3 guests - Ensuite bathroom

    Suite

    Suite

    1 king bed - 2 guests - Ensuite bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

      Transfers (ex: transfer the guest from the wheelchair to a taxi)

    • Service dogs allowed

      Yes

    • Hearing disability guidance

      None

    • Visual disability guidance

      None

    • Wheelchair available

      Yes

    Amenities

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Bar onsite

    Free fitness center

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    Location

    Km, 256 Carretera Chetumal 100, 77710, Av Benito Juárez

    What's around

    What's nearby

    Kantenah Beach

    0.05 km

    Kantenah Bay

    1.1 km

    Xpu Ha Beach

    3.9 km

    Half Moon Bay Beach

    4.3 km

    Playa Barceló Maya

    6 km

    Akumal Beach

    6.6 km

    Xcacel-Xcacelito

    13.8 km

    Xel Ha

    15.7 km

    Cenote Dos Ojos

    18.2 km

    Closest Airports

    Cozumel International Airport CZM

    38.1 km

    Cancún International Airport CUN

    79.1 km

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs