Grand Palladium Colonial Resort & Spa(5-star resort)

Carretera Federal Chetumal- Puerto Juarez Km.259-100, Predio 2, 77710 Playa del Carmen, Q.R., Mexico
A guest room
The entrance to the lobby
A guest bathroom

Hotel accessibility information

Room accessibility

Bedroom

Door operation: Card key + push door

Bed height: 62 cm

Free space on side of bed: 143 cm

Light switch reachable from bed: Yes

Bathroom

Access: Step-free

Turning space: More than 152 cm

Toilet grab bars: Yes

Shower type: Roll-in shower with no threshold

See all accessible bedrooms information >

Building access

Steps to enter : 1

Height of steps: 8 cm

Handrails: No

Lobby

Lobby at building entrance level: Yes

Front desk: Standing front desk

Lobby floor: Smooth (tile, ceramic, hardwood or similar)

Public restroom

Access : Step-free

Door width: 83 cm

Restroom turning space: More than 152 cm

The Grand Palladium Colonial in the Maya Riviera is a beautiful beachfront all-inclusive resort with family-friendly accommodation, 6 freshwater swimming pools, a full-service spa, numerous restaurants, 21 different bars and free WiFi.

Featuring a colonial-themed decor, all accommodation is air-conditioned and amenities such as free toiletries and a flat-screen TV come as standard. The accessible accommodation has a garden view and a furnishe...
The Grand Palladium Colonial in the Maya Riviera is a beautiful beachfront all-inclusive resort with family-friendly accommodation, 6 freshwater swimming pools, a full-service spa, numerous restaurants, 21 different bars and free WiFi.

Featuring a colonial-themed decor, all accommodation is air-conditioned and amenities such as free toiletries and a flat-screen TV come as standard. The accessible accommodation has a garden view and a furnished balcony. The ensuite bathroom has step-free access, a roll-in shower with grab bars and a shower seat and a toilet with grab bars.

The Grand Palladium Colonial is home to restaurants serving a wide range of cuisines, including Mexican, Italian, American, Japanese, Spanish, and Brazilian, and there are also several themed buffet restaurants, a steak and grill house and a beach restaurant serving fresh fish. Enjoy a drink in the pool from one of the many swim-up bars or sip a premium cocktail on the beach.

Other onsite facilities include an adults-only pool, themed party evenings, tennis courts, mini golf, basketball court, a shooting range and many water sports activities. The spa features a wet and dry sauna, hot tubs, waterfalls and treatments. The nearest airport is Cancun Airport, 86 km (53 miles) away.

Request to book

    Accessible rooms

    Deluxe room

    Deluxe room

    2 double beds - 2 guests - Ensuite bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

      Transfers (ex: transfer the guest from the wheelchair to a taxi)

    • Service dogs allowed

      Yes

    • Hearing disability guidance

      None

    • Visual disability guidance

      None

    • Wheelchair available

      Yes

    Amenities

    Free wifi access

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Bar onsite

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    Location

    Carretera Federal Chetumal- Puerto Juarez Km.259-100, Predio 2, 77710 Playa del Carmen, Q.R., Mexico

    What's around

    What's nearby

    Kantenah Beach

    0.5 km

    Kantenah Bay

    1.2 km

    Xpu Ha Beach

    3.9 km

    Half Moon Bay Beach

    4.3 km

    Playa Barceló Maya

    6 km

    Akumal Beach

    6.6 km

    Xcacel-Xcacelito

    13.8 km

    Xel Ha

    15.7 km

    Cenote Dos Ojos

    182 km

    Closest Airports

    Cozumel International Airport CZM

    38.1 km

    Cancún International Airport CUN

    79.1 km

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs