Fairmont Mayakoba(5-star resort)

Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, Mexico.
Fairmont Mayakoba
The Fairmont Mayakoba resort
The swimming pools
The main entrance
The restaurant

Hotel accessibility information

Room accessibility

Bedroom

Access: Step-free

Door operation: Card key + push door

Bed height: 63 cm

Free space on side of bed: 270 cm

Bathroom

Access: Step-free

Turning space: More than 152 cm

Toilet grab bars: Yes

Shower type: Roll-in shower with a threshold less than 1.3 cm, bathtub

See all accessible bedrooms information >

Building access

Access: Step-free

Door width: 385 cm

Door operation: Manual door (push / pull)

La Laguna

Access : Step-free

Buffet countertop height : 80 cm

Type of tables: Dining table height (71 - 76 cm)

Swimming pool

Pool area access: Stairlift

Pool entrance: High steps

Pool area: Step-free

The Fairmont Mayakoba is a luxury gated resort in the Mexican Caribbean, set in between lush tropical forests and a private white sand beach. The 5-star resort offers high-quality amenities to suit all guests, including a Mayan-inspired spa, an 18-hole golf course, an adult-only infinity pool overlooking the lagoon, a children’s wading pool, a kids’ club with arts and crafts activities, a water sports center and a selection of restaurants and bar...The Fairmont Mayakoba is a luxury gated resort in the Mexican Caribbean, set in between lush tropical forests and a private white sand beach. The 5-star resort offers high-quality amenities to suit all guests, including a Mayan-inspired spa, an 18-hole golf course, an adult-only infinity pool overlooking the lagoon, a children’s wading pool, a kids’ club with arts and crafts activities, a water sports center and a selection of restaurants and bars. The resort is set just a 15-minute drive from the center of Playa del Carmen and the buildings within the resort are connected via a series of waterways that promote the protection of the region’s natural habitat.

All guest rooms and suites at Fairmont Mayakoba are set in the jungle or on the beach. Amenities include air conditioning, free toiletries, a flat-screen TV, a coffee machine, a safe, a mini fridge and free WiFi access. Accessible rooms have a roll-in shower with grab bars and a portable shower seat, and some toilets are equipped with grab bars. The door signal has a visual notification system.

Guests at Fairmont Mayakoba can choose from a range of restaurants and bars at the resort, including La Playita on the beach, the Ki Beach Bar which serves cocktails and Korean BBQ dishes and the La Laguna with an open kitchen. There is also an Italian restaurant, a Mexican restaurant and a casual bar in the lobby area.

Cancun is 60 km (38 miles) away and guests can also catch a ferry to the nearby Cozumel island. The resort regularly organizes trips to Mayan heritage sites and nature walks into the jungle for guests to learn about the region. Cancun International Airport is a 45-minute drive away.

Request to book

    Accessible rooms

    Fairmont view

    Fairmont view

    2 king beds - 2 guests - Ensuite bathroom

    Signature casita

    Signature casita

    1 king bed - 4 guests - Ensuite bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

      Transfers (ex: transfer the guest from the wheelchair to a taxi)

    • Service dogs allowed

      Yes

    • Hearing disability guidance

      Visual notifications (written texts, light notifications)

    • Visual disability guidance

      Large Print

    • Wheelchair available

      Yes

    Amenities

    Free wifi access

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Bar onsite

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    Location

    Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, Mexico.

    What's around

    What's nearby

    Mayakoba Beach

    0.8 km

    Playa del Carmen Beach

    1.5 km

    Casa Vela Beach

    2.4 km

    Playa Virgen

    7 km

    Rio Secreto

    16.2 km

    Top attractions

    Church of Guadalupe

    5.8 km

    Kool Beach Club

    7.3 km

    Public Transit

    ADO International Bus Station

    8.6 km

    Playa del Carmen Maritime Terminal

    8.8 km

    Closest Airports

    Cozumel International Airport CZM

    22 km

    Cancún International Airport CUN

    42.2 km

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): German, English, Spanish, French, Japanese, Dutch, Portuguese.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • Guests are required to show a photo identification and credit card upon check-in.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs