Hotel accessibility information
Door operation: Card key + push door
Bed height: 63 cm
Free space on side of bed: 270 cm
Turning space: More than 152 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with a threshold less than 1.3 cm, bathtub
Door width: 385 cm
Door operation: Manual door (push / pull)
Access : Step-free
Buffet countertop height : 80 cm
Type of tables: Dining table height (71 - 76 cm)
Pool area access: Stairlift
Pool entrance: High steps
Pool area: Step-free
The Fairmont Mayakoba is a luxury gated resort in the Mexican Caribbean, set in between lush tropical forests and a private white sand beach. The 5-star resort offers high-quality amenities to suit all guests, including a Mayan-inspired spa, an 18-hole golf course, an adult-only infinity pool overlooking the lagoon, a children’s wading pool, a kids’ club with arts and crafts activities, a water sports center and a selection of restaurants and bar...The Fairmont Mayakoba is a luxury gated resort in the Mexican Caribbean, set in between lush tropical forests and a private white sand beach. The 5-star resort offers high-quality amenities to suit all guests, including a Mayan-inspired spa, an 18-hole golf course, an adult-only infinity pool overlooking the lagoon, a children’s wading pool, a kids’ club with arts and crafts activities, a water sports center and a selection of restaurants and bars. The resort is set just a 15-minute drive from the center of Playa del Carmen and the buildings within the resort are connected via a series of waterways that promote the protection of the region’s natural habitat.
All guest rooms and suites at Fairmont Mayakoba are set in the jungle or on the beach. Amenities include air conditioning, free toiletries, a flat-screen TV, a coffee machine, a safe, a mini fridge and free WiFi access. Accessible rooms have a roll-in shower with grab bars and a portable shower seat, and some toilets are equipped with grab bars. The door signal has a visual notification system.
Guests at Fairmont Mayakoba can choose from a range of restaurants and bars at the resort, including La Playita on the beach, the Ki Beach Bar which serves cocktails and Korean BBQ dishes and the La Laguna with an open kitchen. There is also an Italian restaurant, a Mexican restaurant and a casual bar in the lobby area.
Cancun is 60 km (38 miles) away and guests can also catch a ferry to the nearby Cozumel island. The resort regularly organizes trips to Mayan heritage sites and nature walks into the jungle for guests to learn about the region. Cancun International Airport is a 45-minute drive away.
Request to book
2 king beds - 2 guests - Ensuite bathroom
1 king bed - 4 guests - Ensuite bathroom
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Free wifi access
Free swimming pool
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Carretera Federal Cancun - Playa del Carmen Km 298, Playa del Carmen, Mexico.
Playa del Carmen Beach
Casa Vela Beach
Church of Guadalupe
Kool Beach Club
ADO International Bus Station
Playa del Carmen Maritime Terminal
Cozumel International Airport CZM
Cancún International Airport CUN
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): German, English, Spanish, French, Japanese, Dutch, Portuguese.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
Guests are required to show a photo identification and credit card upon check-in.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.