Hotel accessibility information
Door operation: Card key + push door
Bed height: 60 cm
Free space on side of bed: 120 cm
Turning space: More than 152 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with no threshold, bathtub
Door operation: Automatic door
Isla Blanca restaurant
Clear of obstacles: Yes
Type of tables: Dining table height (71 - 76 cm)
Swimming pool 1
Pool area access: Same level entrance (no steps), fixed ramp
Pool entrance: Pool lift, high steps, low steps, handrails
The Grand Palladium Costa Mujeres Resort & Spa is a 5-star family-oriented, all-inclusive resort designed with relaxation and comfort in mind, located on a peninsula just outside of Cancun. Only minutes from the Caribbean Sea, the resort boasts 3 freshwater swimming pools, outstanding sports facilities, a spa, an amphitheater and a village zone with restaurants and bars linked by a canal system.
Air-conditioning, WiFi access, a flat-screen TV...The Grand Palladium Costa Mujeres Resort & Spa is a 5-star family-oriented, all-inclusive resort designed with relaxation and comfort in mind, located on a peninsula just outside of Cancun. Only minutes from the Caribbean Sea, the resort boasts 3 freshwater swimming pools, outstanding sports facilities, a spa, an amphitheater and a village zone with restaurants and bars linked by a canal system.
Air-conditioning, WiFi access, a flat-screen TV and toiletries come as standard in all guest rooms at the Grand Palladium Costa Mujeres Resort & Spa. Certain rooms also give guests a panoramic ocean view. There are accessible rooms for guests with reduced mobility that have a roll-in shower with grab bars and a shower seat, with fixed grab bars positioned by the toilet.
Guests at the resort can dine in any of the 8 a la carte restaurants, which serve cuisine from Thailand, Italy, Japan, India and Mexico, and there is also a steak restaurant for meat lovers and 2 restaurants with open-air kitchens that prepare gourmet dishes in front of your eyes. The resort is also home to 19 bars, including a 24-hour sports bar, a bar serving healthy cocktails and a swim-up bar in the pool.
Other onsite facilities include clubs for children and a Rafa Nadal Tennis Center. Grand Palladium Costa Mujeres Resort & Spa is only 16 km (10 miles) from the center of Cancun and guests can also visit the nearby Mujeres Island. Cancun International Airport is 32 km (20 miles) away.
Request to book
1 king + 1 double beds - 3 guests - Ensuite bathroom
2 double beds - 3 guests - Ensuite bathroom
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Free wifi access
Free swimming pool
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Vialidad Paseo Mujeres, 77400 Cancún, Mexico
Gran Puerto Cancún
Toro Valenzuela Stadium
Cristo Rey Church
Cancun Government Palace
Parque las Palapas
Cancun Underwater Museum
National park El Garrafón
Beto Avila Stadium
Cancun Culture Center
Cancun Bullfight Ring
Andres Quintana Roo Stadium
Cancún International Airport CUN
Cozumel International Airport CZM
Check-in: from 03:00 PM
Check-out: until 12:00 PM
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.