Royal Hideaway Playacar(5-star resort)

Calle Lote Hotelero 6 Desarrollo, Playacar, 77710 Playa del Carmen, Q.R., Mexico
Bed
Entrance
Entrance ramp
Entrance
Lobby

Hotel accessibility information

Room accessibility

Bedroom

Access: Step-free

Door operation: Card key + push door

Bed height: 68 cm

Free space on side of bed: 300 cm

Bathroom

Access: Step-free

Turning space: More than 152 cm

Toilet grab bars: Yes

Shower type: Roll-in shower with no threshold

See all accessible bedrooms information >

Building access

Steps to enter : 1

Type of entrance: Ramp

Handrails: No

Lobby

Lobby at building entrance level: Yes

Lobby entrance: Step-free

Front desk: Lowered front desk

Ventana restaurant

Access: Step-free

Clear of obstacles: Yes

Type of tables: Dining table height (71 - 76 cm)

Royal Hideaway Playacar is an adults-only, all-Inclusive, beachfront hotel located in Playa del Carmen. On site, there is an infinity pool, some relaxation pools and an oceanfront solarium decks with ocean views. 24-hour front desk and free WiFi are available.

The bedrooms feature a marble bathroom with spa bath and L'Occitane® toiletries. They are air-conditioned and have a mini fridge. Each has a balcony or a terrace.

The Royal Hideaway P...
Royal Hideaway Playacar is an adults-only, all-Inclusive, beachfront hotel located in Playa del Carmen. On site, there is an infinity pool, some relaxation pools and an oceanfront solarium decks with ocean views. 24-hour front desk and free WiFi are available.

The bedrooms feature a marble bathroom with spa bath and L'Occitane® toiletries. They are air-conditioned and have a mini fridge. Each has a balcony or a terrace.

The Royal Hideaway Playacar resort has 6 restaurants. You can enjoy meals, snacks and beverages throughout the day.

Guests staying at the Royal Hideaway Playacar can enjoy a wide range of massages and beauty treatments, including aromatherapy, facials and body wraps. These services are available at an additional cost. A fitness centre is also featured at the hotel.

Rio Secreto is just 6,1 km (3,8 miles) from the resort, while Cozumel International Airport CZM is 19,7 km (12,2 miles) away. There is free on-site parking and an airport shuttle can be booked, at an extra cost.

Request to book

    No extra fees

    Accessibility guaranteed

    Worry-free travel

    Accessible rooms

    Accessible room

    Accessible room

    2 king beds - 2 guests - Ensuite bathroom

    Luxury room

    Luxury room

    2 king beds - 2 guests - Ensuite bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

      Transfers (ex: transfer the guest from the wheelchair to a taxi)

    • Service dogs allowed

      Yes

    • Hearing disability guidance

      None

    • Visual disability guidance

      None

    • Wheelchair available

      Yes

    Amenities

    Free wifi access

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Bar onsite

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    City and Country of residence

    Calle Lote Hotelero 6 Desarrollo, Playacar, 77710 Playa del Carmen, Q.R., Mexico

    What's around

    What's nearby

    Playacar Beach

    0.3 km

    Kool Beach Club

    3.5 km

    Church of Guadalupe

    4.9 km

    Rio Secreto

    6.1 km

    Public Transit

    Playa del Carmen Maritime Terminal

    2 km

    ADO International Bus Station

    2.1 km

    Closest Airports

    Cozumel International Airport CZM

    19.7 km

    Cancún International Airport CUN

    52.9 km

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs