Playacar Palace(5-star resort)

Fraccionamiento Playacar, Bahia de Espiritu Santo, 77710
Playacar Palace
Double bed and a spa bath inside the room
View of the spacious lobby with many windows and plants
Entrance of the lobby
Lobby and reception desk with 4 different stations

Hotel accessibility information

Room accessibility

Bedroom

Access: Step-free

Door operation: Card key + push door

Bed height: 70 cm

Free space on side of bed: 365 cm

Bathroom

Access: Step-free

Turning space: 90 cm

Toilet grab bars: No

Shower type: Shower with a threshold more than 1.3 cm

See all accessible bedrooms information >

Building access

Access: Step

Height of steps: 21 cm

Handrails: No

Lobby

Lobby at building entrance level: Yes

Lobby entrance: Step-free

Front desk: Lowered front desk

Swimming pool

Pool area access: Elevator / lift

Pool entrance: High steps

Pool area: Step-free

With direct access to the beach in Playa del Carmen, Playacar Palace offers spacious guest rooms, a large outdoor pool with sea views and a swim-up bar.

Featuring sea views, each room has a flat-screen LCD TV and minibar. The private bathroom has a walk-in shower, bathrobes and slipers. You can choose from a large double room or a suite with a living room and balcony. Each accessible room has wide space around the bed for a wheelchair.

Bu...
With direct access to the beach in Playa del Carmen, Playacar Palace offers spacious guest rooms, a large outdoor pool with sea views and a swim-up bar.

Featuring sea views, each room has a flat-screen LCD TV and minibar. The private bathroom has a walk-in shower, bathrobes and slipers. You can choose from a large double room or a suite with a living room and balcony. Each accessible room has wide space around the bed for a wheelchair.

Buffet breakfast is served every morning and the hotel has 6 different restaurants.

Playacar Palace is 2,8 ft from the centre of Playa del Carmen where you'll find shops, restaurant and a bursting nightlife.

Request to book

    No extra fees

    Accessibility guaranteed

    Worry-free travel

    Accessible rooms

    Governor suite

    Governor suite

    1 king bed - 2 guests - Ensuite bathroom

    Superior deluxe room with partial ocean view

    Superior deluxe room with partial ocean view

    2 double beds - 4 guests - Ensuite bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

      Transfers (ex: transfer the guest from the wheelchair to a taxi)

    • Service dogs allowed

      Yes

    • Hearing disability guidance

      Visual notifications (written texts, light notifications)

    • Visual disability guidance

      Braille

    Amenities

    Free wifi access

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Bar onsite

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    City and Country of residence

    Fraccionamiento Playacar, Bahia de Espiritu Santo, 77710

    What's around

    What's nearby

    Playacar Beach

    0.1 km

    Playa del Carmen Beach

    0.2 km

    Rio Secreto

    7.7 km

    Isla Pasion Weddings

    7.9 km

    Mayakoba Beach

    8 km

    Top attractions

    Kool Beach Club

    1.7 km

    Church of Guadalupe

    3.2 km

    Public Transit

    Playa del Carmen Maritime Terminal

    0.2 km

    ADO International Bus Station

    0.3 km

    Closest Airports

    Cozumel International Airport CZM

    19.4 km

    Cancún International Airport CUN

    51.2 km

    Important information

    • Check-in: from 3:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish, French, Portuguese.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs