Hotel accessibility information
Door operation: Card key + push door
Bed height: 75 cm
Light switch reachable from bed: Yes
Turning space: 90 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with no threshold
Door width: 87 cm
Door operation: Manual door (push / pull)
Clear of obstacles: Yes
Type of tables: Dining height table (71 - 76 cm)
Pool area access: Same level entrance (no steps), fixed ramp
Pool entrance: High steps, ramp
Pool area flooring: Smooth (tile, ceramic, hardwood or similar)
Iberostar Tucan is a 5 star, all-inclusive resort located in Playa del Carmen in the heart of Riviera Maya. The beachfront property boasts a lagoon style pool with ramp access, beach access with beach lounging areas, accessible parking, a fitness center, a kids camp, and a spa. All of this is located between sprawling gardens that open out onto white sand beaches and turquoise waters.
Accessible hotel rooms have tile floors and feature a quee...Iberostar Tucan is a 5 star, all-inclusive resort located in Playa del Carmen in the heart of Riviera Maya. The beachfront property boasts a lagoon style pool with ramp access, beach access with beach lounging areas, accessible parking, a fitness center, a kids camp, and a spa. All of this is located between sprawling gardens that open out onto white sand beaches and turquoise waters.
Accessible hotel rooms have tile floors and feature a queen size bed, a roll-in shower with grab bars, and a balcony with ocean or garden views. Rooms are air conditioned and offer wifi.
Choose from 4 restaurants at this all-inclusive luxury resort. From a teppan grill to an international buffet or mediterranean cuisine, there are a variety of options to choose from every day for breakfast, lunch, and dinner. Enjoy a drink, smoothie, or snack at the pool bar, beach club, or lobby bar, and treat yourself to something sweet at the ice cream parlor.
The hotel is located in the heart of Riviera Maya, but with so much to do at this all-inclusive resort, you won’t need to leave! Beachside activities like kayaking, a well being program with yoga classes, shows and entertainment, and a tennis court are just some of the ways you can entertain yourself.
Request to book
1 queen bed - 2 guests - Ensuite bathroom
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Assistive guidance for visual or hearing disabilities when requested
Service dogs allowed
Free wifi access
Free swimming pool
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
Paseo Xaman - Ha Playacar 77710 Playa del Carmen, Q.R. Mexico
Playa del Carmen Beach, White sand Swimming, Food & Drink, Water Sports
Playa del Carmen Maritime Terminal
Quinta Alegria Shopping Mall
Kool Beach Club
Church of Guadalupe
Isla Pasion Weddings
ADO International Bus Station
Cozumel International Airport CZM
Cancún International Airport CUN
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): German, English, Spanish, French, Italian, Portuguese.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.