Iberostar Tucan(5-start hotel)

Paseo Xaman - Ha Playacar 77710 Playa del Carmen, Q.R. Mexico
Accessible Room bed
Hotel lobby reception desk
Hotel lobby and courtyard
Tulum International Buffet dining area
Tulum International Buffet

Hotel accessibility information

Room accessibility

Bedroom

Access: Step-free

Door operation: Card key + push door

Bed height: 75 cm

Light switch reachable from bed: Yes

Bathroom

Access: Step-free

Turning space: 90 cm

Toilet grab bars: Yes

Shower type: Roll-in shower with no threshold

See all accessible bedrooms information >

Building access

Access: Step-free

Door width: 87 cm

Door operation: Manual door (push / pull)

Breakfast area

Access: Step-free

Clear of obstacles: Yes

Type of tables: Dining height table (71 - 76 cm)

Swimming pool

Pool area access: Same level entrance (no steps), fixed ramp

Pool entrance: High steps, ramp

Pool area flooring: Smooth (tile, ceramic, hardwood or similar)

Iberostar Tucan is a 5 star, all-inclusive resort located in Playa del Carmen in the heart of Riviera Maya. The beachfront property boasts a lagoon style pool with ramp access, beach access with beach lounging areas, accessible parking, a fitness center, a kids camp, and a spa. All of this is located between sprawling gardens that open out onto white sand beaches and turquoise waters.

Accessible hotel rooms have tile floors and feature a quee...
Iberostar Tucan is a 5 star, all-inclusive resort located in Playa del Carmen in the heart of Riviera Maya. The beachfront property boasts a lagoon style pool with ramp access, beach access with beach lounging areas, accessible parking, a fitness center, a kids camp, and a spa. All of this is located between sprawling gardens that open out onto white sand beaches and turquoise waters.

Accessible hotel rooms have tile floors and feature a queen size bed, a roll-in shower with grab bars, and a balcony with ocean or garden views. Rooms are air conditioned and offer wifi.

Choose from 4 restaurants at this all-inclusive luxury resort. From a teppan grill to an international buffet or mediterranean cuisine, there are a variety of options to choose from every day for breakfast, lunch, and dinner. Enjoy a drink, smoothie, or snack at the pool bar, beach club, or lobby bar, and treat yourself to something sweet at the ice cream parlor.

The hotel is located in the heart of Riviera Maya, but with so much to do at this all-inclusive resort, you won’t need to leave! Beachside activities like kayaking, a well being program with yoga classes, shows and entertainment, and a tennis court are just some of the ways you can entertain yourself.

Request to book

    Accessible rooms

    Accessible room

    Accessible room

    1 queen bed - 2 guests - Ensuite bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

      Assistive guidance for visual or hearing disabilities when requested

    • Service dogs allowed

      No

    • Wheelchair available

      Yes

    Amenities

    Free wifi access

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Bar onsite

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    Location

    Paseo Xaman - Ha Playacar 77710 Playa del Carmen, Q.R. Mexico

    What's around

    What's nearby

    Playacar Beach

    350 m

    Playa del Carmen Beach, White sand Swimming, Food & Drink, Water Sports

    2.7 km

    Playa del Carmen Maritime Terminal

    2.7 km

    Disabled-friendly beach

    2.8 km

    Quinta Alegria Shopping Mall

    3.7 km

    Kool Beach Club

    4.1 km

    Rio Secreto

    5.5 km

    Church of Guadalupe

    5.6 km

    Isla Pasion Weddings

    18 km

    Public Transit

    ADO International Bus Station

    2.8 km

    Closest Airports

    Cozumel International Airport CZM

    19.9 km

    Cancún International Airport CUN

    53.5 km

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): German, English, Spanish, French, Italian, Portuguese.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs