Hilton Playa del Carmen(5-star resort)

Av. Constituyentes 2, Centro, Gonzalo Guerrero, 77710 PLAYA DEL CARMEN, QROO, MEXICO
Hilton Playa del Carmen
The entrance
The breakfast buffet
The interior of Chef's Plate
The junior suite

Hotel accessibility information

Room accessibility

Bedroom

Access: Step-free

Door operation: Card key + push door

Bed height: 69 cm

Free space on side of bed: 250 cm

Bathroom

Access: Step-free

Turning space: 90 cm

Toilet grab bars: No

Shower type: Shower with a threshold more than 1.3 cm, bathtub.

See all accessible bedrooms information >

Building access

Entrance: Step-free

Type of entrance: Ramp

Handrails: Yes

Restaurant Chefs Plate

Access: Step-free

Breakfast area entrance: Elevator / lift, fixed ramp

Clear of obstacles: Yes

Swimming pool

Pool area access: Same level entrance (no steps), fixed ramp.

Pool entrance: High steps

Pool area: Step-free

Hilton Playa del Carmen is an adults-only 5* resort set on the Riviera Maya, just off the vibrant Fifth Avenue of Playa del Carmen. This elegant resort offers a relaxing retreat with 7 restaurants, an Olympic-sized freshwater pool, a spa, a fitness center and first-class service.

All air-conditioned suites feature an ocean view, stone flooring, a flat-screen TV, a private balcony, a WiFi connection and a safe. Each suite has a private bathroo...
Hilton Playa del Carmen is an adults-only 5* resort set on the Riviera Maya, just off the vibrant Fifth Avenue of Playa del Carmen. This elegant resort offers a relaxing retreat with 7 restaurants, an Olympic-sized freshwater pool, a spa, a fitness center and first-class service.

All air-conditioned suites feature an ocean view, stone flooring, a flat-screen TV, a private balcony, a WiFi connection and a safe. Each suite has a private bathroom and the accessible bathrooms come with a shower equipped with a shower seat. There is also a visual alarm on the smoke detector and door bell.

Guests at the Hilton Playa del Carmen can choose from a wide range of onsite restaurants. There is a Mediterranean restaurant with a buffet and a la carte options, as well as an Asian restaurant, a lounge bar open 24 hours a day, 3 Mexican restaurants and a Caribbean restaurant by the ocean. Gourmet cuisine is served in the upscale Chef’s Plate restaurant and guests can sip luxury tequilas in the specialist tequila bar.

Other onsite activities include dance classes and aqua aerobics and guests can play tennis on the rooftop tennis court. Many bars, shops and restaurants can be found in the nearby area and guests can explore the beautiful Caribbean coastline. The nearest airport is Cancun International Airport, 56 km (35 miles) away.

Request to book

    No extra fees

    Accessibility guaranteed

    Worry-free travel

    Accessible rooms

    Presidential suite

    Presidential suite

    1 king bed - 2 guests - Private bathroom

    Junior suite

    Junior suite

    1 king bed - 2 guests - Private bathroom

    Accessibility features

    • Type of assistance available

      Push / carry wheelchair

      Carry bags / belongings

    • Service dogs allowed

      Yes

    • Hearing disability guidance

      Visual notifications (written texts, light notifications)

    • Visual disability guidance

      Braille

      Large Print

      Tactile materials

    • Wheelchair available

      Yes

    Amenities

    Free wifi access

    Free parking

    Free swimming pool

    Beachfront

    Restaurant onsite

    Free fitness center

    Keeping you safe during COVID-19

    • Cleaning measures

      Enhanced cleaning protocol

    • Safety measures

      Local authorities safety protocols followed by all staff members

    • Social distancing measures

      Social distancing measures in place

    City and Country of residence

    Av. Constituyentes 2, Centro, Gonzalo Guerrero, 77710 PLAYA DEL CARMEN, QROO, MEXICO

    What's around

    What's nearby

    Playa del Carmen Beach

    0.01 km

    Playa del Carmen Maritime Terminal

    1.2 km

    Playacar Beach

    1.2 km

    Church of Guadalupe

    1.9 km

    Rio Secreto

    9 km

    Mayakoba Beach

    7 km

    Ocean Maya Royale - Adults Only Beach

    9 km

    Casa Vela Beach

    10 km

    Public Transit

    ADO International Bus Station

    1 km

    Closest Airports

    Cozumel International Airport CZM

    19.4 km

    Cancún International Airport CUN

    49.9 km

    Important information

    • Check-in: from 03:00 PM.

    • Check-out: until 12:00 PM.

    • Spoken language(s): English, Spanish.

    • The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

    • You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

    • A valid credit/debit card and photo ID is required at check-in.

    Policies

    Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.

    FAQs