Hotel accessibility information
Door operation: Card key + push door
Bed height: 62 cm
Free space on side of bed: 143 cm
Light switch reachable from bed: Yes
Turning space: More than 152 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with no threshold
Steps to enter : 1
Height of steps: 8 cm
Lobby at building entrance level: Yes
Front desk: Standing front desk
Lobby floor: Smooth (tile, ceramic, hardwood or similar)
Access : Step-free
Door width: 83 cm
Restroom turning space: More than 152 cm
The Grand Palladium Colonial in the Maya Riviera is a beautiful beachfront all-inclusive resort with family-friendly accommodation, 6 freshwater swimming pools, a full-service spa, numerous restaurants, 21 different bars and free WiFi.
Featuring a colonial-themed decor, all accommodation is air-conditioned and amenities such as free toiletries and a flat-screen TV come as standard. The accessible accommodation has a garden view and a furnishe...The Grand Palladium Colonial in the Maya Riviera is a beautiful beachfront all-inclusive resort with family-friendly accommodation, 6 freshwater swimming pools, a full-service spa, numerous restaurants, 21 different bars and free WiFi.
Featuring a colonial-themed decor, all accommodation is air-conditioned and amenities such as free toiletries and a flat-screen TV come as standard. The accessible accommodation has a garden view and a furnished balcony. The ensuite bathroom has step-free access, a roll-in shower with grab bars and a shower seat and a toilet with grab bars.
The Grand Palladium Colonial is home to restaurants serving a wide range of cuisines, including Mexican, Italian, American, Japanese, Spanish, and Brazilian, and there are also several themed buffet restaurants, a steak and grill house and a beach restaurant serving fresh fish. Enjoy a drink in the pool from one of the many swim-up bars or sip a premium cocktail on the beach.
Other onsite facilities include an adults-only pool, themed party evenings, tennis courts, mini golf, basketball court, a shooting range and many water sports activities. The spa features a wet and dry sauna, hot tubs, waterfalls and treatments. The nearest airport is Cancun Airport, 86 km (53 miles) away.
Request to book
2 double beds - 2 guests - Ensuite bathroom
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Transfers (ex: transfer the guest from the wheelchair to a taxi)
Service dogs allowed
Hearing disability guidance
Visual disability guidance
Free wifi access
Free swimming pool
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
City and Country of residence
Carretera Federal Chetumal- Puerto Juarez Km.259-100, Predio 2, 77710 Playa del Carmen, Q.R., Mexico
Xpu Ha Beach
Half Moon Bay Beach
Playa Barceló Maya
Cenote Dos Ojos
Cozumel International Airport CZM
Cancún International Airport CUN
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): English, Spanish.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
A valid credit/debit card and photo ID is required at check-in.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.