Hotel accessibility information
Inside bedroom: Step-free
Bed height: 56 cm
Free space on side of bed: 189 cm
Turning space: More than 152 cm
Toilet grab bars: Yes
Shower type: Roll-in shower with a threshold less than 1.3 cm
Door width: 800 cm
Door operation: Automatic door
La cocina restaurant
Restaurant entrance: Fixed ramp
Clear of obstacles: No
Type of tables: Counter table height (86 - 91 cm), dining table height (71 - 76 cm)
Swimming pool 1
Pool area access: Fixed ramp
Pool entrance: High step, handrails
Pool area: Step-free
Located in Mamita's beach, Grand Hyatt Playa del Carmen offers ocean-front infinity pools and comfortable rooms with views on the mangrove and turquoise Carribean sea.
The rooms feature wide space around the bed and between the furniture. The private bathroom has with a roll-in shower and toilet with grab bars. Each room has a private terrace with stunning views. Tea and coffee making facilities are provided and you can enjoy the cosy seating...Located in Mamita's beach, Grand Hyatt Playa del Carmen offers ocean-front infinity pools and comfortable rooms with views on the mangrove and turquoise Carribean sea.
The rooms feature wide space around the bed and between the furniture. The private bathroom has with a roll-in shower and toilet with grab bars. Each room has a private terrace with stunning views. Tea and coffee making facilities are provided and you can enjoy the cosy seating area.
Buffet breakfast is served every morning. A sushi bar and a restaurant preparing Mexican and International dishes are available on site.
The hotel also has a fitness room, a cenote spa and a hot tub.
Playa del Carmen Beach is straight outside the hotel. Cancun Airport is a 54-minute drive from the hotel.
Request to book
1 king bed - 2 guests - Ensuite bathroom
2 queen beds - 2 guests - Ensuite bathroom
Type of assistance available
Push / carry wheelchair
Carry bags / belongings
Service dogs allowed
Hearing disability guidance
Visual notifications (written texts, light notifications)
Visual disability guidance
Free wifi access
Free swimming pool
Service dogs allowed
Keeping you safe during COVID-19
Enhanced cleaning protocol
Local authorities safety protocols followed by all staff members
Social distancing measures
Social distancing measures in place
City and Country of residence
1a Avenida esquina Calle 26, Colonia Centro, Playa del Carmen, Mexico, 77710
Playa del Carmen Beach
Isla Pasion Weddings
Kool Beach Club
Church of Guadalupe
Ocean Maya Royale - Adults Only Beach
Casa Vela Beach
ADO International Bus Station
Playa del Carmen Maritime Terminal
Cozumel International Airport CZM
Cancun International Airport CUN
Check-in: from 03:00 PM.
Check-out: until 12:00 PM.
Spoken language(s): Spanish, English.
The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.
You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.
Guests are required to show a photo identification and credit card upon check-in.
Cancellation and modification policies differ depending on the chosen hotels. Please click here to check out the policies that apply to your selection.