Type of assistance available

Service dogs allowed

Hearing disability guidance

Visual disability guidance

Wifi access ($)

Housekeeping

Laundry / dry cleaning services ($)

Beachfront

Business center

Free swimming pool

Garden

Meeting room

Playground

Shop onsite

Smoke-free building

Babysitting/ child services ($)

Bar onsite

Restaurant onsite

24-hour front desk

Baggage storage

Currency exchange

Air Conditioning

Atm onsite

Car rental

Room service ($)

Free parking

Free fitness center

Sauna ($)

Spa ($)

Internet

Cleaning services

Facilities

Family services

Food and services

Front desk services

General

Parking

Wellness

Cleaning measures

Safety measures

Social distancing measures

Occidental Costa Cancun is an exclusive family-friendly hotel lying on the shore of the Caribbean, with high-end amenities and a welcoming atmosphere. Awarded with 5 stars, the hotel provides guests with a swimming pool, a children’s club, a fitness center, a spa, water sports facilities and a selection of restaurants and bars. 

All guest rooms have a private balcony or terrace, as well as a free WiFi connection and a minibar. Some rooms also feature a spectacular ocean view. Accessible rooms have smooth flooring, a bedside telephone and visual notifications for the door, in addition to assistance for the visually impaired on the telephone, thermostat and security instructions. The accessible bathrooms are equipped with a roll-in shower with grab bars and a shower seat. 

Guests at Occidental Costa Cancun can dine at the 3 a la carte restaurants, which serve seafood, Mexican cuisine and Italian dishes. There is also a buffet restaurant, a 24-hour snack cafe and a bar in the lobby and on the beach. 

The hotel can organize tours to nearby landmarks, including the Chichen Itza Mayan ruins, a cenote water hole and a jungle. The center of Cancun is a 15-minute drive away and Cancun International Airport is 24 km (15 miles) away.

The same price applies to all customers. Please select the number of travelers with and without disabilities when booking on our website.

You won't be charged for your reservation until we have confirmed that the accessible room you need is available. Our travel experts will reach out to you if needed.

A valid credit/debit card and photo ID is required at check-in.

Cancún International Airport CUN

Cozumel International Airport CZM

Closest Airports

Parque las Palapas

Coco Bongo

Beto Avila Stadium

Andres Quintana Roo Stadium

Kukulcan Plaza

Cancun Underwater Museum

Top attractions

Playa Linda

Langosta

Playa Las Perlas

Cancun Bullfight Ring

Plaza Las Americas

Playa Tortugas

Caracol

Cancun Government Palace

Cristo Rey Church

Cancun Culture Center

Tecnologic Stadium

What's nearby

Cancun Bus Station

Public Transit

Accessible room.

The hotel entrance, which has step-free access.

The hotel lobby, with seating areas and Mexican-inspired decor.

The entrance to Mexico Lindo restaurant.

The entrance to Mexico Lindo restaurant, which has step-free access.

The entrance to Albatros buffet restaurant.

The entrance to Albatros buffet restaurant, which has step-free access.

The terrace at Albatros buffet restaurant, overlooking the beach and the sea.

The entrance to La Trattoria restaurant.

The entrance to La Trattoria restaurant, which has step-free access.

An accessible guest room with 2 double beds and a private terrace.

A roll-in shower with grab bars.

The pool area, with sun loungers around the sides and a fountain in the center of the pool.

Access to the pool via steps with a handrail.

The entrance to the public toilets by the pool.

The pool bathroom, with a sink.

The pool bathroom, with a toilet with turning space but no grab bars.

Access to the beach via a smooth pathway.

The beach, with sun loungers shaded by palm trees.

The beach bar, in a straw hut with loungers and bar stools.

The fitness center, with treadmills, weights machines and other cardio equipment.

The entrance to the bathroom in the lobby.

The bathroom in the lobby, with a line of basins.

The bathroom in the lobby.

A toilet in the bathroom in the lobby, with a grab bar and turning space.